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Product & Technical Service Center

Technical Service Mission:
Using our knowledge on power supply to provide professional consultancy and total power solution to customers in all fields, solving every issue related to power requirements, and helping customers successful design in their products with the power solution we provided.

Technical Service Team:
MEAN WELL as the global leader in the standard power industry. Technical staffs are all over the world to provide customers the best service on power solution recommendation, technical consultancy, and modification evaluation. The global technical support network formed by 5 branch offices, 12 local representatives and over 100 authorized distributors, providing customers close and fast support.

Technical Service Guideline:
● Fast Response – Technical questions will be replied in 24 hours (1 working day)
● Local Support – Branch offices, local representatives, and authorized distributors dedicated in local market and regulation knowledge, provide effective support without borders.
● Power Profession – MEAN WELL focus on power supply. Staffs equip with the right knowledge to all power inquiries.
● Accountability – Technical staffs are dared to take challenges and do the best to fulfill customer requirements.

Team Members

 

 

 

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Willard Wu
Technical Service
Taiwan

Tel: +886-2-2299-6100
ext.374
Willard@meanwell.com

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Wei Qiang Wu 
Technical + After-sales Service
Mid/South/West China

Tel: +86-20-3773-7100
400-800-3608
RMA@meanwell.com.cn

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Eris Wu
Global Technical Service Center

Tel: +886-2-2299-6100
ext.350
Eris@meanwell.com

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Tony Hsieh 
Technical Service
Asia & Oceania

Tel: +886-2-2299-6100
ext.375
Tony@meanwell.com

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Zhen Dong Wang 
Technical Service
East & North China

Tel: +86-512-6508-8600
ext.408
wangzd@meanwell.cc

 

 

 

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Hank Lan
Technical + After-sales Service
EMEA

Tel: +31-20-758-6000
ext.750
hank@meanwell.eu

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Brian Lu 
Technical + After-sales Service
USA

Tel: +1-510-683-8886
ext.212
brian@meanwellusa.com

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Peter Cheng
After-sales Service
Taiwan/Asia

Tel: +886-2-2299-6100
ext.175 
peter@meanwell.com

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Peng Zhang  
After-sales Service
China

Tel: +86-512-6508-8600
ext.310
zhangp@meanwell.cc

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Alroy Wang
After-sales Service
Global Support

Tel: +886-2-2299-6100
ext.125
alroy@meanwell.com

Service

Technical Support

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After-sales Service

Please click into the links below

 
 

Tech Insights

3φ3W High-Wattage Power Supply Application

MEAN WELL provides a diversified product portfolio for a variety of applications, including single-phase and three-phase AC power supplies. Depending on the application, users can select power supplies with single-phase or three-phase AC input. The input categories of products are divided into three-phase four-wire and three-phase three-wire. Figure 1 and Figure 2 are the configuration diagrams of the three-phase three-wire power supply.......

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Safety News

 
 

 

Cases & Media Center

Please contact our Technical Service department if you have any technical question about successful cases.

 

SHP-10K Series —
3ψ3W High Output DC Voltage Switching Power Supply

SHP-10K is a 3ψ3W high output DC voltage switching power supply. According to the cooling method of power supply, it can be categorized into two types. Forced air cooling and water cooling. Each model suits in different applications, such as telecom, industrial automation, EV charging,and other related industrial cases.



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UHP-1500-HV and NHDD-40 series —
DC High Voltage Centralized Power Supply Demo Kit

With the increasing awareness of environmental protection and the demand of energy saving and carbon reduction, MEAN WELL launched UHP-1500-HV and NHDD-40 series of DC high voltage products, which are applied to DC high voltage centralized power supply lighting. With DLC-02, they can be integrated into the application of digital lighting and building automation system. In order to better display the functions and applications of MEAN WELL products to the guests, we now introduce the DC High Voltage Centralized Power Supply Demo Kit, which is easy to carry and can be used for product promotion in various exhibitions.

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CMU2 —
Power Management Demo Kit

CMU2 demo kit, the YHS-CMU2C, is a 2 in 1 marketing tool that contains a CMU2 with a DPU-3200. It is not only can demonstrate MEANWELL's smart power solution with the combination of programmable power supply DPU-3200 series and smart controller CMU2 in a seminar or booth. The demo kit but also can be utilized as a programmable, high power DC source in usage for RMA or application engineers to do verification of DC-DC and DC-AC products.

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