Technical Service Hall
Technical Service Mission:
Using our knowledge on power supply to provide professional consultancy and total power solution to customers in all fields, solving every issue related to power requirements, and helping customers successful design in their products with the power solution we provided.
Technical Service Team:
MEAN WELL as the global leader in the standard power industry. Technical staffs are all over the world to provide customers the best service on power solution recommendation, technical consultancy, and modification evaluation. The global technical support network formed by 5 branch offices, 12 local representatives and over 100 authorized distributors, providing customers close and fast support.
Technical Service Guideline:
● Fast Response – Technical questions will be replied in 24 hours (1 working day)
● Local Support – Branch offices, local representatives, and authorized distributors dedicated in local market and regulation knowledge, provide effective support without borders.
● Power Profession – MEAN WELL focus on power supply. Staffs equip with the right knowledge to all power inquiries.
● Accountability – Technical staffs are dared to take challenges and do the best to fulfill customer requirements.
Team Members
Willard Wu
Technical Service
Taiwan
Tel: +886-2-2299-6100
ext.374
Willard@meanwell.com
Wei Qiang Wu
Technical Service
Mid/South/West China
Tel: +86-20-3773-7100
400-800-3608
RMA@meanwell.com.cn
Eris Wu
Global Technical Service Center
Tel: +886-2-2299-6100
ext.350
Eris@meanwell.com
Tony Hsieh
Technical Service
Asia & Oceania
Tel: +886-2-2299-6100
ext.375
Tony@meanwell.com
Zhen Dong Wang
Technical Service
East & North China
Tel: +86-512-6508-8600
ext.408
wangzd@meanwell.cc
Hank Lan
Technical Service
EMEA
Tel: +31-20-758-6000
ext.750
hank@meanwell.eu
Brian Lu
Technical Service
USA
Tel: +1-510-683-8886
ext.212
brian@meanwellusa.com
Technical Support
FAQ
Please click into the links below
Tech Insights
Power Supplies for Motorized Fitness Equipment Application
Home-Fitness equipment is one of the blooming industries during the Covid-19 Pandemic due to the closure of public gyms or fitness centres. The closure induced high demand for Home-Fitness Equipment especially Motorized Fitness Equipment such as Treadmills or Cross trainers with LCD displays for video training or live streaming purpose. ...
Read more
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Safety News
| Date | Region | Topic |
| 2022.04.11 | Global | 【PDF】IEC 62368-1 ES energy source classification |
| 2021.07.20 | Global | 【PDF】The requirement of 62368 outdoor use for HEP and GST family |
| 2021.04.20 | Europe | 【PDF】European commission regulation of (EU) 2019/2020 for LED driver |
| Date | Region | Topic |
| 2022.04.12 | China | 【PDF】China issued new EMC standards of IT/AV and lamps |
| 2021.10.25 | Europe | 【PDF】EMC-EN 54-4 introduction |
| 2021.01.26 | Global | 【PDF】ICES-003 Issue 7 |
| Date | Region | Topic |
| 2022.02.22 | Taiwan | 【PDF】BSMI-Implement of New ITE standards :CNS15598, CNS15936 |
| 2022.01.30 | Russia | 【PDF】Notice: Russia-Ukraine War: EAC issuance / application procedure / delivery (logistics) have been suspended |
| 2021.11.25 | Taiwan | 【PDF】BSMI preannounced the upcoming implementation of new standard CNS 15598-1+CNS 15936 |
| 2021.11.03 | Global | 【PDF】Update of IEC62368 acceptance for global market access |
| 2021.11.03 | Thailand | 【PDF】TIS 1195-2561 was Cancelled and TIS 62368 Book 1-2563 is Coming |
| 2021.10.21 | India | 【PDF】MEAN WELL Standard products have complied with compulsory registration order-phase IV |
| 2021.09.06 | Korea | 【PDF】KATS published KC62368-1 formal standard |
| 2021.09.06 | UK | 【PDF】The UK market in G.B. (England, Wales and Scotland)–Extension of CE usage period |
| 2021.06.15 | AU | 【PDF】Impact of No.30 announcement on MW’s standard products |
Media Center
CMU2 —
Power Management Demo Kit
CMU2 demo kit, the YHS-CMU2C, is a 2 in 1 marketing tool that contains a CMU2 with a DPU-3200. It is not only can demonstrate MEANWELL's smart power solution with the combination of programmable power supply DPU-3200 series and smart controller CMU2 in a seminar or booth. The demo kit but also can be utilized as a programmable, high power DC source in usage for RMA or application engineers to do verification of DC-DC and DC-AC products.
More informationDLC-02 Demonstration —
All-in-One Digital Smart Lighting Controller for Building Automation
With the market trend of 5G and smart home applications, the digital lighting system and building automation have attracted more attention. In order to enhance a better attraction, as well as a total solution demonstration to end users of the All-in-One digital lighting controller that is built for digital lighting system and building automation. The DLC-02 series can be perfectly matched with any DALI-2 and KNX-certified related products.
More InformationLCM & PWM IoT Series Demonstration —
Bluetooth Mesh LED Drivers for Wireless Lighting Applications
As the 5G telecommunication booms, lighting products is expected to integrate with more intelligent control. The luminaires are no longer just lighting tools. Intelligent lighting is the market trend no matter in wired or wireless control. The ultimate goal is to integrate all lighting fixtures and home devices into the same network and control these devices through the APP. Users can easily control the lights, achieving energy, and asset management. The video demonstrates MEAN WELL's wireless lighting solutions and applications.
More Information